Integration Summary 

What is HikVision? HikVision provide a wide range of video equipment but it is most commonly deployed as an NVR

Integration Description: This part of our "Standards based Integrations " which are included as standard for all SureView Response customers. This cameras live video can RTSP Live Streaming and be set to send Email / SMTP Alarms (with attachments) into SureView Response.

Note: HikVision is also available as a Native Integration. See HikVision (Native Integration)

Supported Features

• Live Video
• Alarms (SMTP With Attached Alarm Clips)

Components and Communication

Prerequisites

Recommended: Ops Link

Ops Link Setup

Please see the Ops Link support page for more details

Configuration

The following are the steps required to configured i-Pro work with the Sureview.

Before you begin

Before you configure your Hikvision system to work with Sureview make sure you have the following:

• An Ops Link installed on to the local network
• All required ports configured (see Components and Communication)
• Username and password of your Hikvision
  
• HikVision Stream is set to H.264

HikVision - Live Video Configuration

To configure Live Video Follow the steps on the Video Device Setup support page

make sure to set the port 554 (default RTSP Port) and the RTSP URL (extra value) to:

Streaming/Channels/{#}02

Email Alarms

Email Example

This is an automatically generated e-mail from your IPC.
EVENT TYPE: Motion Detection
EVENT TIME: 2017-10-30,19:19:46
IPC NAME: IP CAMERA
CHANNEL NAME: Camera 01
CHANNEL NUMBER: 1
IPC S/N: DS-2CD2T25FD-I5WSGLE20170829AACH825182127

HikVision Email Alarm Configuration

Note: Exact steps may differ between HikVision versions

1. Log in to the device's web interface and select 'Configuration'.
2. Go to the Network Configuration - Email Section
3. Enter the "Direct to Ops" SMTP Server Details - See SMTP Support Page
4. In the TO/From Address: Enter the unqiue email address provided by either the "Basic SureView Alarm Setup" or "Advanced SureView Alarm Setup" sections below
5. Enable "Attached Image" to include an alarm snapshot or clip
6. Configure your alarming cameras / detectors as required - Making sure to select "Send Email" as the alarming option.

Basic SureView Alarm Setup

Basic Alarms - This is a simple configuration that will associate one HikVision alarming device to one individual alarm point.

1. Login to SureView and navigate to the "Alarms" setup screen
2. Make sure that the "Smtp Alarms" tab is selected
3. Click "Add Alarm" - Complete the fields and press Add

   	Description
   Alarm Name (Required)	The friendly name for this alarm. This is the name that will be shown to the operator when it is triggered along with the subject of the email alarm (which includes the alarming channel number) Recommended: The HikVision Device Name or Identifier
   Area (required)	What Area is this alarm associated with.
   Linked Cameras (Optional)	You can link this alarm with specific cameras so that the cameras you choose popup automatically when an Operator opens this alarm. (See Video Device Setup)
   Action Plan (Optional)	An alarm can (optionally) be associated with an Action Plan. This will provide the operator with a set of instructions that they will be required to follow when processing this alarm.
   Alarm Decoder	Leave Blank
   Priority (Required)	This is an indication of how important this alarm is. The higher the number, the more important the alarm.  Recommended: 100 Note: Priority 1000 (one thousand) and above should be reserved for your most serious alarms that require immediate attention from your operators
   Grouping (Required)	This allows you to decide how you want multiple instances of this alarm to be grouped when it goes into the Alarm Processing Queue. The options are: By Area Multiple separate alarms that are triggered for the same Area will be grouped together for the operator to process as a single event. By Alarm Multiple instances of this specific alarm will will be grouped together for the operator to process as a single event. Not Grouped This alarm will never be grouped with any other. Each time it's triggered it will come into the Alarm Processing Queue as a separate, individual alarm event. Recommended: By Area

4. Search for your newly created alarm point
5. Copy the unique email address - this is what you will enter into the HikVision Alarm Setup

Advanced SureView Alarm Setup

Important: This is for advanced sureview users only, it is more complicated and requires more time to configure than the "Basic" option above.

Advances Alarms - This is a customer decoder which allows you to separate out individual alarming cameras/channels/detectors for advanced alarm management.

The Advanced Decoder uses "Regular Expressions" (or RegEx) to match against the individual alarming channels. The below information is provided as a guide however varying HikVision devices and models may have different alarming text requiring adjustments to the decoder. SureView does not guarantee that the below RegExes will be compatible with all HikVision devices.

It's recommended that anyone using the decoder functionality spends time familiarising themselves with Regular Expressions - https://regexone.com/

Create the Decoder

Important: A separate decoder is required per individual alarming Hikvision Device

1. Login to SureView and navigate to the "Alarms" setup screen
2. Click on the "Alarm Decoder" Tab
3. Click "Add Alarm Decoder" and complete the following values

(CAMERA|ALARM|Channel) NAME\(NUM\):\s+(?<CameraName>[^\r\n]+)\((?<type>A|D)?(?<rc>\d+)

EVENT TYPE:\s+(?<ec>[^\r\n]+)

Add the Event Types

Optional step - Event Types allow for greater flexibility and reporting but do not need be included for the decoder to function.

If your decoder is not already open:

1. Login to SureView and navigate to the "Alarms" setup screen
2. Click on the "Alarm Decoder" Tab
3. Edit the required Decoder
4. Add / Edit the Event Types as needed

The Exact Event Types may depend on your individual hikvision and alarm setup. Below are some examples

Add your Alarm Points

Important: In this section you will add an alarm point for each individual channel / detector

1. Login to SureView and navigate to the "Alarms" setup screen
2. Make sure that the "Smtp Alarms" tab is selecterd
3. Click "Add Alarm" - Complete the fields and press Add

   	Description
   Alarm Name (Required)	The friendly name for this alarm. This is the name that will be shown to the operator when it is triggered along with the subject of the email alarm (which includes the alarming channel number) Recommended: The HikVision Device Name or Identifier
   Area (required)	What Area is this alarm associated with.
   Linked Cameras (Optional)	You can link this alarm with specific cameras so that the cameras you choose popup automatically when an Operator opens this alarm. (See Video Device Setup)
   Action Plan (Optional)	An alarm can (optionally) be associated with an Action Plan. This will provide the operator with a set of instructions that they will be required to follow when processing this alarm.
   Alarm Decoder	Select the required Alarm Decoder Important: This must be the specific decoder for the specific HikVision Device
   Response Code	Enter the Camera / Channel / Detector Number
   Priority (Required)	This is an indication of how important this alarm is. The higher the number, the more important the alarm.  Recommended: 100 Note: Priority 1000 (one thousand) and above should be reserved for your most serious alarms that require immediate attention from your operators
   Grouping (Required)	This allows you to decide how you want multiple instances of this alarm to be grouped when it goes into the Alarm Processing Queue. The options are: By Area Multiple separate alarms that are triggered for the same Area will be grouped together for the operator to process as a single event. By Alarm Multiple instances of this specific alarm will will be grouped together for the operator to process as a single event. Not Grouped This alarm will never be grouped with any other. Each time it's triggered it will come into the Alarm Processing Queue as a separate, individual alarm event. Recommended: By Area

4. Repeat these steps for each HikVision Alarming Channel / Camera/ Detector
5. Search for your newly created alarm points - the Email Address should all be the same (One unique address per HikVision Device / Decoder)
6. Copy the unique email address - this is what you will enter into the HikVision Alarm Setup