Audit Trail - Messages

SureView maintains a log of all actions taken by users while procuring an Event. This history can then be reviewed in the Event Search and Insights pages

The audit section of the page displays this record. At the top, you can switch between different filters to see specific types of records.

Messages are unique in the audit trail - this allows users to send messages to each other inside an event. This includes operators and any mobile field ops users

The messages screen includes:

• The full name of the user who sent the chat message
• An icon indicating if it was a Web or Mobile message
• A number on the Messages box indicating if there any unread messages.

Users can send messages by typing in the "Send a message" box and pressing the Plus button