How do you reopen the Media Matrix?

The Media Matrix screen automatically opens when you open the Alarm Handling screen. We recommend keeping the Media Matrix open on a second screen, even when you're between events (in the Alarm Queue), as it can speed up your alarm processing times.

 

 

If you have closed the Media Matrix you can easily open it again by pressing CTRL+M or by refreshing the Alarm Handling page.

 

Please make sure that your browser isn't blocking the popup (depending on the browser you may see an icon like this )