How do I disable a user?
If a staff member has left the organisation or no longer needs access to SureView Ops but you want to keep their user account for historial reporting purposes then you can Disable their User account instead of Deleting it.
Disabled users do not count against your user license.
- Go to the User Setup screen
- Click "Edit" button against the User you want to disable~
- Click the X against all of the User's "User Groups" until the User Group box is empty
- Press Save