Is it possible to change the “park event for” option to a date/time selection rather than hours/minutes?
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Is it possible to change the “park event for” option to a date/time selection rather than hours/minutes?
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This would be great, but I's like to toss my hat in and say that functionality should be in addition to the current.
Also, it would be really cool if we could build parking into action plans. For example, if we have an action that says "dispatch site security to investigate" or something and we want to make sure the operator follows back up with them, configure the action so that when they click complete on it, it automatically parks the incident for 10 minutes and then adds it to the queue again after that time with a high priority and the first step being the next action "contact site security to determine the result of their investigation" or something.