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  1. SureView Ops
  2. Getting Started
  3. FAQ

FAQ

  • How do I submit a Feature Request?
  • What's New in 2023?
  • Sign Up For Your 30-Day Free Trial
  • Contacting SureView Customer Support
  • I've created an account... now what?
  • How can I see the original Email for an Email Alarm
  • How do I disable a user?
  • How do I find a flagged event?
  • How do I update an Event after it's been closed?
  • How do I download my Event Media or Clips?
  • How do I Mask/Disarm/Unset/Disable an Alarm or Area?
  • Where can I get support for SureView Cases?
  • How do I raise a support ticket and see the tickets i've already raised?
  • SureView Ops Privacy Policy
  • Why did my login session expire?
  • How do you reopen the Media Matrix?
  • What are the default Event Categories?
  • I can't login—I've been locked out
  • I can't login—Invalid username or password.
  • How do I mute the alarm sounds?
  • What Are Default Timeouts?
  • How Long are Events Kept in History?
  • How do I add a new user?
  • How do I add a new area?
  • How do I change my password?
SureView Ops