Event Search: Overview

Have more questions? Submit a request

The event search feature enables users to explore past occurrences and examine the event history associated with them.

 

This functionality is helpful during investigations that demand a thorough assessment of event responses, as well as serving as a training aid for duplicating comparable processes, or for extracting specific details for reporting purposes.

 

Overview Video (~1min)

 

Accessing Event Search

Event search is found in the Menu opened by clicking the button in the upper right of the Alarm Processing Queue, displayed below:

mceclip0.png

Searching for Events

Click “Event Search” in this menu and you will be redirected to the page depicted below. You may search directly by event ID. Otherwise, this page allows you to search for events using a variety of filters, including the following:

  • Date ranges
  • Area
  • Alarm Type
  • Operator
  • Event Type
  • Outcome

Event-search-filters.jpg

After clicking "Search" you will be shown all appropriate results in a list format. Clicking any of these results will show the full details for that event, as well as the map, any recorded alarm clips or videos, as well as basic event information.

mceclip7.png

Selected Event title bar

The selected event title bar will display the Event ID, Event Outcome Title, and Event Outcome Note (if any).

mceclip1.png

Preserve Events

Required Permission: CanPreserveEvents  - "Allows the user to download related media for an event in a Situation Report in Event Search"

An Event can be set to be "Preserved" so that it won't be automatically deleted once it's older than the set retention period

To do this a user (with the appropriate permissions) should:

  1. Go to the Event Search page
  2. Find the Event that they want to Preserve
  3. Click the blue "Preserve" button in the top right corner of the screen
    mceclip2.png

Download Event & Media

To download the Event details and media you can use the "Sitrep" and "Download Media" buttons

SitRep - Downloads a PDF report of the event including all the audit information

Download Media - Downloads a ZIP with all media associated with this event

Media is automatically and permanently deleted after the number of days specified in your  Data Retention Settings.  Once media has been deleted the "Download Media" button will be disabled/greyed out.

mceclip4.png

Articles in this section

Was this article helpful?
0 out of 0 found this helpful
Share

Comments

0 comments

Please sign in to leave a comment.