Video Device (Cameras) Setup

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Video Device (Cameras) Setup



To access this page the user will need the following permissions enabled (included in the "Admin" user role)

  • View area configuration
  • Edit area configuration
  • Edit device configuration


Device Setup


The Device Setup screen allows you to add and configure RTSP H264 Cameras for your different Areas.  Most modern IP Cameras support this standard but if you are unsure please check your device's technical specifications. 


Before you get started you need to have connected your Ops Link to your camera's local network. If you don't have one yet please read through  the Ops Link support page and then Submit A Request asking for an Ops Link and providing the shipping address to send it to.

Note that there is a One-Time Cost associated which will be added to your subscription.


Camera Detection

 Requires a connected Ops Link

Once your Ops Link is connected to your network you can use the "Camera Detection" to try to automatically detect any ONVIF or RTSP (using port 554) cameras on your local network.


  1. Click Camera Detectionmceclip0.png

  2. The pop-out will list all of your Ops Links and their connection status
    mceclip2.png means that the Ops Link is offline
    mceclip3.png means that the Ops Link is online


  3. Select the Area you want to add the cameras to in the "Adding to area" drop down menu
  4. Click the "Load connected cameras"  button next to the appropriate Ops Link to start the Camera Detection
  5. The Ops Link will then try to auto-detect any ONVIF enabled or RTSP (porrt 554) devices on the network
  6. Find the Camera(s) you want to connect to and enter the Credentials (username and password) by pressing the Edit button
  7. ONVIF
    If the camera is an ONVIF camera - the Stream information and Camera Names should fill in automatically after the credentials have been confirmed.

    If the camera is a Non-ONVIF RTSP camera, you will need to enter the RTSP URI Path and Camera Name manually (see either the camera's dedicated support page or our universal RTSP support page)

  8. Tick the "Add to Area?" checkbox against the Camera Streams you want to add
    Note: This option only appears once all the camera fields have been filled out
  9. Once you've done this with all the Cameras you want to add. Press the Add button




Manual Setup

You can add new devices using the "Add Device" button;  edit already existing devices by clicking the edit button; or permanently delete devices with the delete button. Once cameras have been set up, operators will be able to view them when Handling an Alarm by using the Media Matrix Popout Window.




Video Device Fields

The available configuration options for Video Devices are:

  • Device Name
    The friendly name for the device

  • Area
    The area this device will be associated with.

  • Ops Link
    This is where you select your on-premise Ops Link device.  Please see the Ops Link Support Page for detaills.  If you are not using an Ops Link leave this blank

  • Host
    If you are using an Ops Link
    The Local/Internal IP Address of the device you are connecting to e.g.

    If you are not using an Ops Link and are instead connecting directly
    The External/Internet IP Address or Host Name of the device you are connecting to  e.g.

  • Port
    The port number that's used by the device.  This should be the public/external Port that the camera is listening on. By default RTSP H264 Cameras listen on port 554

  • Username
    The username of the device you are connecting to.

  • Password
    The password of the device you are connecting to.

  • RTSP URL ("Extra Value")
    This is where you put your camera's RTSP URL. IF you don't know your RTSP Cameras URL please see the RTSP Direct support page for advise on how to find it,

  • Cameras
    The Cameras section allows you to add, and name the individual cameras that are associated with this device. If you are connecting to a single "IP Camera" this may be as simple as adding one single camera to the list.

    • Camera Name
      The friendly name of the camera—this is what will be displayed to Operators in the Media Matrix screen (By default it will match your Device Name)

    • Camera Number
      This is the Camera Number (starting at 1 and increasing as required).

    • Camera Preview
      This will connect and show the live camera stream.

    • Camera Delete
      This will delete the individual camera and remove it from the list


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