Ops Link Server

Introduction

To use full on-premise integrations you must be at an appropriate pricing tier and provide an on-premise Device Server to run the integrations on, known as an "Ops Link Server".

The purpose of the server is to facilitate running on-premise integrations, passing video and alarms to SureView Ops for operators to interact with.

NOTE: if you only require RTSP video rather than full on-premise integrations you can use an Ops Link Mini instead

SureView staff will assist with installing SureView components and integrations onto your server.

Minimum Requirements

The customer supplied Device Server must meet or exceed the following requirements:

• Type: Virtual or Physical (Virtual recommended to allow simple resource increases)
• OS: Windows Server 2016 Standard edition or higher *1
• CPU: 20GHz total *2
• RAM: 16GB total *2
• HDD: 100GB
• Redundant Hardware: all hardware of the physical server (whether the type is Virtual or Physical) must be redundant to ensure fault tolerance, including PSUs, NICs, and HDDs
• Network Access: the following permanent network access is required from the server...
  
  1. To SureView Ops to "wss://cloudlink.sureviewops.com" (HTTPS WebSocket to port 443)
  2. To SureView Downloads at "https://download.sureviewsystems.com" (HTTPS to port 443)
  3. To the On-Premise Systems being integrated with on the local network via the ports used by the particular integration from its support page
• Prerequisite Software: the following third-party prerequisites will automatically be downloaded and installed at install time to ensure the server has everything needed to function properly *3
  
  • .NET 8.0 Desktop Runtime x64
  • C++ 2015-2022 x86 Runtime
  • C++ 2013 x86 Runtime (optional - required by some manufacturer integration SDKs)
  • Chrome (optional - useful for local testing)
• Server access: it must be possible to provide access (via screen share etc) to the server for SureView support staff to install and maintain integrations on
• Anti-virus exclusions: Any anti-virus software on the server must not interfere with the operation of the SureView components. We recommend adding the SureView Program Files folder to the exclusion list to ensure this.

*1 Linux cannot be used as most manufacturer integration SDKs are Windows-based

*2 These are baseline values to give an idea of what might be required - please contact your account manager to discuss your specific requirements

*3 In advanced situations where the prerequisites cannot be downloaded then an offline install can be performed