Completed
Currently, if there are extra cells in the Media Matrix when it is first raised, Area cameras that are not within the Spotlight load. Reviewing cameras that are not within the vicinity of an alarm can be inefficient and may mislead operators. Being able to disable Area cameras from auto populating would be helpful.
0
Comments
Please sign in to leave a comment.
This feature was included in Release 17 (2024) - 14th November.
Please see the Media Matrix - Camera Grid support page for more details. If you would like to apply one of the new Media Matrix population rules please contact support. and we will be able to configure it for your SureView Response account
This has been resolved with the new Media Matrix load options included in Release 17.
Thank you, Tom.