On-Premise Device Server

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On-Premise Device Server


To use on-premise integrations you must be at an appropriate pricing tier and provide an on-premise Device Server to run the integrations on.

The purpose of the Device Server is to facilitate running on-premise integrations, passing video and alarms up to the SaaS for operators to interact with.

SureView staff will assist with installing SureView components and integrations onto your Device Server.

Ops Integrations - On-Premise via Device Server.png

Minimum Requirements

The customer supplied Device Server must meet or exceed the following requirements:

  • Type: Virtual or Physical (Virtual recommended to allow simple resource increases)
  • OS: Windows Server 2016 Essentials edition or higher *1
  • CPU: 20GHz total *2
  • RAM: 16GB total *2
  • HDD: 100GB
  • Redundant Hardware: all hardware of the physical server (whether the type is Virtual or Physical) must be redundant to ensure fault tolerance, including PSUs, NICs, and HDDs
  • Network Access: the following permanent network access is required from the server...
    1. To SureView Ops to "wss://cloudlink.sureviewops.com" (HTTPS WebSocket to port 443)
    2. To SureView Downloads at "https://download.sureviewsystems.com" (HTTPS to port 443)
    3. To the On-Premise Systems being integrated with on the local network via the ports used by the particular integration from its support page
  • Prerequisite Software: the following third-party prerequisites will automatically be downloaded and installed at install time to ensure the server has everything needed to function properly *3
  • Server access: it must be possible to provide access (via screen share etc) to the server for SureView staff to install and maintain integrations on

*1 Linux cannot be used as most manufacturer integration SDKs are Windows-based

*2 these are baseline values to give an idea of what might be required - please contact your account manager to discuss your specific requirements

*3 In advanced situations where the prerequisites cannot be downloaded then an offline or pre-install can be performed


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