Insights: Event / Alarm Statistics

The alarm and events statistics are a range of reports that help teams determine their alarm traffic. 

Alarm Count by Area
This report shows the count for Alarm Events per Area. While in this report, you can drill down to the Alarm Count by Point report. You can filter this report as needed (for example: Only show "Door Forced" alarms).

Alarm Count by Day
This report shows the count for Alarm Count by Date/Time. While in this report you can drill down to the Alarm Count by Hour report. You can filter this report as needed (for example: Only show alarm counts for Area "400 North Ashley").

Alarm Count by Outcome (Category)
This report is based on the outcome/category of the alarm event—whichever the operator chooses to log when they close the event. You can drill down to the Alarm Count by Operator report by clicking on one of the data bars in the chart.

Alarm Count by Point
This will report on the number of alarms received by individual alarm points/responses. It is particularly useful for identifying problem points which could be triggering too often due to mechanical faults, (e.g. faulty door, forced sensor, etc.) or perhaps. due to people not following policy or needing additional training (e.g. an entrance door being regularly propped open).

Alarm Count by Type
Alarm data grouped by the Alarm Type. (e.g. Door Forced, Door Held Open,  Terminated Badge, Perimeter Breach Detection, Slip & Fall, Manual Raise Alarm, etc.)

Alarm Event List
This is a simple table showing the individual alarm events that match the features you selected. It includes:

• EventID
• Created Date/Time
• Closed Date/Time
• Response Time (how long did it take for an operator to pick up the alarm after it was triggered?)
• Processing Time (How long did it take for an operator to close the alarm event after it was picked up?)
• Operator (which operate handled the event?)
• Area
• Outcome/Category 
• Outcome/Category Note
• Incident (Was this event marked as an Incident or not?)