What is Media Matrix?
The media matrix is how you will interact with the cameras on site. When you start processing an alarm Media Matrix will automatically pop-up and the cells automatically populate with your Live Cameras and Alarm Clips
Note: Auto Pop-up can be disabled if required. Please submit a request to the SureView Support team if you need this preference set for your SureView account.
If the window is closed you can re-open it by hitting SHIFT+M while on the Alarm Handling screen or press the Open Media Matrix button
Depending on their status, cameras will have a different colour border surrounding each cell:
- Blue - The camera is streaming Live Video
- Red - The camera is showing an Alarm Clip