Overview

What is Media Matrix?

The media matrix is how you will interact with the cameras on site. When you start processing an alarm Media Matrix will automatically pop-up and the cells automatically populate with your Live Cameras and Alarm Clips 

Note: Auto Pop-up can be disabled if required. Please submit a request to the SureView Support team if you need this preference set for your SureView account.

If the window is closed you can re-open it by hitting SHIFT+M while on the Alarm Handling screen or press the Open Media Matrix button

Depending on their status, cameras will have a different colour border surrounding each cell: 

• Blue - The camera is streaming Live Video
• Red - The camera is showing an Alarm Clip