Have more questions? Submit a request



Native Integration Available

This integration requires a Class 3 License and a Device Server. Please contact your account manager for more details.

Native Integrations Supported Features

  • Alarms

Network Requirements





DMP Receiver

Device Server

9020 TCP

DMP Host Automation Alarming Port


Configuring Your Device

Native Integration - Device Setup

In SureView

Using the SureView Advanced Device Setup add "DMP" to your Top level / Tenant area. with the following device field settings

Important: You must add the DMP to your Top Level Area (Your Tenant). You can only have one DMP device added for your account.

Host leave blank
Port 9020
Username leave blank
Password leave blank
Extra value

Note: The above extra value will include all signal information in the SureView alarm. If you only want specific information you can remove any unnecessary items from the Extra Value


When SureView receives an alarm from DMP, it constructs a SourceID in the format "{Account #}-{SubTypeId}". Though, given that the SubType can vary based on the on the Event Type, the following two properties let us control how alarms are matched to Responses when they reach SureView.

includeTypePrefix: If the Event SubType code is included in this array, the SubTypeId will be prefixed with it's type. e.g. 12345-a1 for an Arming at Area 1 at a location with Account # 12345

onlyIncludeAccountNumberForSignal: If the Event Type code is included in this array, the SubTypeId will be excluded, causing these alarms to come in 'at the Panel level'. 

DMP Event SubTypes

  • DeviceID: v
  • Area: a
  • HolidayNumber: h
  • EquipmentID: g
  • ServiceCodeID: s
  • Message number: t
  • Zone: z

DMP Event Types

  • Schedule: l
  • Door Access: j (includes SubType v)
  • Arming Status: q (includes SubType a)
  • Holidays: g (includes SubType h)
  • Equipment: e (includes SubType g)
  • Service Code: m (includes SubType s)
  • System Message: s (includes SubType t)
  • Device Status: c (includes SubType v)

Go to the Alarms Tab in your Device Setup screen and add your alarm points. One for each Panel Zone.

When adding the Alarm use the following alarm properties


Enter a unique number for each individual alarm point.

Starting at '1' and increasing for each alarm.

Input2 -1
Extra value

e.g. if you have a panel "1234" in your "Headquarters" building with the zones "1"="HQ Lobby Fire" and "2"="HQ Lobby Panic", then add alarms of 1234-1 named HQ Lobby Fire and 1234-2 named HQ Lobby Panic.

If leveraging includeTypePrefix, be sure to include the relevant SubType prefix, e.g. 1234-z2 for the Zone described above, or 1234-a4 for Area 4.



The Receiver must be programmed to send its Host Automation to the IP of the Device Server on TCP port 9020 (is a push-type integration). Receiver programming is very complex and SureView cannot provide direct support. Please refer to the manufacturer's documentation and support


Articles in this section

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.