5 - Raise an Alarm
SureView Ops is designed to provide a simple-to-use interface for coordinating the response to security events.
We have pre-populated your system with some of the most common types of alarms our customers routinely use.
| Active Shooter Bomb Threat Building Disturbance/Violations Criminal Activity Elevator/Escalator Maintenance Entrapment - Elevator Entrapment - Fire Stairwell Evacuation Fire Hazardous Condition Maintenance Malfunction - Elevator Malfunction - Escalator |
Missing Person Power Outage Property Damage Protesters Security Assist Suspicious Activity Suspicious Item Suspicious Person System Test Trespassing / BOLO Unauthorized Access Weather Conditions Workplace Violence |
To trigger an event, operators simply click on the Manual Raise button, select the location that’s impacted, select the type of event from the list, add a note for more context and, optionally, add who called or raised the event. The operator can then choose to process this event straight away or add it to the queue for another operator to pick up.
For more information about using alarms please see our Alarm Processing Queue Help Page
For information about customizing the Alarm Types please see the Event Configuration Setup Help Page.
Comments
0 commentsPlease sign in to leave a comment.