Native Integration Available
This integration requires a Class 2 License and an OpsLink+ Server. Please contact your account manager for more details.
Standars Based Integration Integration
This manufacturer's devices support standards for streaming video and receiving alarms.
Standards - Live Video Configuration
In SureView
To configure Live Video Follow the steps on the SureView Video Device Setup support page
Set the Port to 554 (default RTSP Port) and the RTSP URL (extra value) to:
media/{#}/video/1?supportPalettes=0
Standards - Alarm Configuration
In SureView
Add your Video EDge email alarm point into SureView Response by following the SureView Email Alarm Setup Support Page.
Once complete copy the email address for use in the VideoEdge setup (instructions below)
In VideoEdge
Note: VideoEdge setup can differ between different versions and models, the below steps are a general guide only.
- Login to the VideoEdge NVR Admin Interface
- Navigate to 'Email Alerts' tab under 'Advanced' section/.
- Paste the previously generated email into the input box titled 'New Recipient Email Address', then select an alarm category
- Finally, trigger the Test button on the selected Email Alert
Example email from SureView Email Viewer
Native Integration: Supported Features
- Live Video
- Camera Playback (Note: There is a 60 seconds max limit on continuous playback streaming)
- PreAlarm Recording (SureView Response Pro Tier Only)
- Alarms (via email)
Native Integration: Requirements
Version Requirements
Verified against VideoEdge 6.0
License Requirements
N/A - No additional manufacturer license required
Network Requirements
| From | To | Port | Description |
| OpsLink+ Server | VideoEdge NVR | 80 TCP | Web Server HTTP Port |
| OpsLink+ Server | VideoEdge NVR | 554 TCP | RTSP Media Streaming Port |
Permission Requirements
Requires VideoEdge User with Live Video Permissions
VideoEdge password must not contain a # character
System Requirements
OpsLink+ must have the following software packages.
Note: These are normally deployed by your SureView Support Engineer
- VideoEdge 6.0 SDK Full (provided by SureView)
- VideoEdge ADSK 6.0 (provided by SureView)
- .NET Framework 4.8 (Web Installer or Offline Installer)
- C++ Redistributable for Visual Studio 2012 Update 4. (Installer)
Native Integration: Sync Configuration
Using the SureView Advanced Device Setup go to the Sync Tab and add VideoEdge" as a new Sync System including the following fields
| Host | Host used to connect to VideoEdge web API. |
| Port | Port used to connect to VideoEdge web API. Default: 80 |
| Username | Username of the VideoEdge user account. |
| Password |
Password of the VideoEDge user account.
Important: VideoEdge does not support the # character in passwords for integration streaming. Please ensure your password does not use the # character |
| Camera Filter and Streaming Port (ExtraValue) |
The RTSP Streaming port streamingPort=554; |
Native Integration: Area Sync
Once you have saved your Sync Configuration (described above) you can then add the individual Area Syncs to synchronise March Cameras against individual Areas in SureView.
- Go to the Sureview "Syncs" tab (when adding or editing your Sync System)
- Click Add Area Sync
- Complete the Area Sync Fields
| Field | Value |
| Title | The friendly name for the Area Sync |
| Area | Which SureView Area should the sync use when adding doors/alarms etc |
| Identifier |
IF you need to sync your VideoEdge NVR cameras into different SureView Areas you can set up individual syncs with camera filters. If you want to sync ALL your NVR Cameras into a single Area then you can leave the identifier blank.
Enter the Camera Filters that you want to match Video Edgecameras to your SureView Areas Examples cameraFilter=Cam*; // wild card on end
Regex Pattern: For more advanced filters a Regular Expression can be used.
|
| Interval | How often should the system sync into SureView? default: 24 hours |
| Enabled |
Enable or Disable the automatic Sync default on |
| Allow Update Area | Allows the sync to automatically move synced doors/alarms to a different area Default off recommended to keep off |
| Allow update Device Settings |
Allows the sync to automatically update the door/alarm settings
recommended to keep off |
Troubleshooting
Get Configuration / Sync works but I can't stream live cameras (either through the native integration or via RTSP standards)
Check that the VideoEdge password does not include a # character. The # character can prevent the VideoEdge from streaming RTSP video to both the Native Integration or Standards based Integration
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