Area Details

Clicking the Area name in the top left corner of the screen opens the Area Details window

The Area Details are configured by your administrator when setting up an area in the Area Setup screen  and your Area Contacts (also in included in this window) are configured in your Contact Setup screen

Details

The Area details window can include the following information:

• Address
• Primary Phone Numbers
  • Main Phone
  • Alterative Phone
  • Local Police
  • Local Fire
• Reference ID
  Note: The reference ID is a free text box so your own identifiers can be used
• Summary Notes
  General information about the Area.

You can use the Area Details tabs to switch between "Contacts", "Schedule", "Notes", "History", and "More Info"

Contacts

Contacts list any relevant people assoicated with the Area that may need to be contacted. It includes the following information

• Role
  Note: Contacts can be filtered by "role" bu clicking the role drop down box.
• Name
• Phone
• Email
• Verify PIN (Suite Accounts Only)

Contacts - Verify PIN

Requirements

• Sureview Suite Account
• PIN configured for the relevant contacts within the Suite Contact Setup screen

Any area contacts who have a configured PIN a key icon will appear in the Pin Verification column. Clicking this will allow the operator to validate that the provided PIN is correct.

Entering the Pin Code incorrectly will report "Pin Code is Invalid".
Entering the Pin Code correctly will report "Pin Code is Valid"

The result will also be logged into the event's audit trail.

Notes

Area notes allow users to view and add text notes to Areas providing more information to operators when processing alarms or for quick reference.

Notes can contain any text that may be useful for operators to be able to quickly access.

While in an event, the Notes Icon shows how many notes have been added to this Area. Clicking the Notes button will bring up the Notes window where users can view or edit existing notes, or add new area notes.

Or you can click on the Notes tab while in the Area Details

Note: The Start and End DateTime are optional and are for reference only, the "End" date time does not automatically delete or remove the note.

History

Show a History of individual alarm, masking/unmasking or ontest audit logs that have happened in this Area. EventID can be clicked on to take you to the full audit history for the event. 

Clicking the   button provides additional options for locating events.

Show provides these option:

• Events
• Masking
• OnTest

Include Auto-handled adds events that were autohanlded event to the results

Alarms allow you to filter to specific Alarm types

History Columns
You can use the Column filter button to change which columns are visible in the History table. The default set of columns can be customised in the "Organisation Settings" setup page.

The available columns are