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Error: auth must be provided if Standalone mode is disabled

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Tom Bradley
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Error: auth must be provided if Standalone mode is disabled

 

If you are receiving this error message during device Sync or connecting to Devices / Cameras then there is normally two possible root causes

 

  1. In Device Setup: Confirm the correct OpsLink has been selected for the Device/Sync in Device Setup.  If he OpsLink has been cleared (so no OpsLink is selected) then this error can show on connection or sync.

  2. On your OpsLink Server: Confirm that StandaloneEnabled is set to "true" in the SVDevices.exe.config file. 

    This is usually located C:\Program Files (x86)\SureView\DeviceServer\SVDevices.exe.config

     <add key="StandaloneEnabled" value="true" />

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