Genie

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Genie

2023-01-20_14_41_05-SureView_Partnership_-_tom.bradley_sureviewsystems.com_-_Sureviewsystems.com_Mai.png

Supports Standards

This manufacturer's devices support standards for streaming video and receiving alarms

Native Integration Available

This integration requires a Class 2 License. Please contact your account manager for more details. Steps to configure your device can be found here.

This manufacturer's devices support standards for streaming video and receiving alarms

The following is a camera  integration that utilizes the SureView Standards Based Integrations and is included as part of all SureView Response Subscriptions

Integration Summary 

What is Genie? For over 20 years, Genie has pioneered industry-leading video security surveillance and access control systems for businesses and homes across the UK.

With a focus on British led excellence and expertise, their reputation for competitive, best-in-class service and leading edge tech solutions continues to grow.

Genie prides themselves on delivering exactly the right products and services, for every brief, and every client, every time.

Integration Description: This part of our "Standards based Integrations " which are included as standard for all SureView Response customers. This cameras live video can RTSP Live Streaming and be set to send Email / SMTP Alarms (with attachments) into SureView Response.

 

Standards: Supported Features

  • Live Video
  • Alarms (SMTP With Attached Alarm Clips)

Standards: Requirements

From

To

Port

Use

Ops Link

Genie Recorder

554 TCP

Live Video RTSP Streaming

Genie Video Recorder

us-smtp.sureviewops.com
(if your Ops account is held in the US)

eu-smtp.sureviewops.com
(if your Ops account is held in the EU)

587 TCP

SMTP Alarms

Note: The ports listed above are the default ports for Genie. Individual ports can be customized on the Genie Camera's Setup screen and may not reflect the exact ports listed above. 

Prerequisites

Recommended: Ops Link

 

Standards: Device Setup

Ops Link Setup

Please see the Ops Link support page for more details

 

2023-01-20_14_49_04-Integration_Diagram_-_Genie_-_Google_Drawings___Mozilla_Firefox.png

 

The following are the steps required to configured i-Pro work with the Sureview.

Before you begin

Before you configure your Genie system to work with Sureview make sure you have the following:

  • An Ops Link installed on to the local network
  • All required ports configured (see Components and Communication)
  • Username and password of your Genie Recorder(s)

 

Standards: Live Video

  1. Login to the Genie Recorder Web Interface using your Genie admin credentials
  2. Click "Function Panel"
  3. Click "Network"
  4. Click "Stream Settings"
  5. Set each camera's Sub Stream is appropriately set based on SureView's Video Requirements and your own network / bandwidth requirements.
    Note: Encode must be set to H.264, the other values can be adjusted up and down based on available network bandwidth and monitoring requirements
    1. Encode: "H.264" (required)
    2. Resolution: No higher than "1280x720" (recommended)
    3. FPS: 10  (recommended)
    4. Bitrate Type: VBR or CBR (recommended)
    5. Quality:  Medium (recommended)
    6. Max Bitrate: 512Kbps (recommended)
    7. GOP: 10 (recommended)
  6. Press Apply

 

Standards: Email Alarms

Email Settings

  1. Login to the Genie Recorder Web Interface using your Genie admin credentials
  2. Click "Function Panel"
  3. Click "Network"
  4. Click "E-Mail"
  5. Set the E-mail details as follows
    1. Sender Name: Enter your organization name
    2. Email Address sureview@yourorganisationname.com
    3. SMTP Server: us-smtp.sureviewops.com (if your SureView account is held in the US region) OR eu-smtp.sureviewops.com (if your Ops account is held in the EU region)
    4. SMTP Port: 465
    5. Security: SSL
    6. Attaching Image: Multiple Pictures
    7. Image Number: 10
    8. Anonymous Login: Ticked/Enabled
  6. Press Apply
  7. Click Edit Recipients
  8. Enter your unique SureView Alarming Email Address (see SureView Email Alarm Setup support page) - it will look something like a7yxqbje4g@us.sureviewops.com OR a7yxqbje4g@eu.sureviewops.com)
  9. Select your required alarming schedule in the drop down (this can be configured with the "Schedule Management" button)
  10. Press Add
  11. Press Apply

 

Standards: Alarms

SureView - Configuration

To configure Live Video Follow the steps on the Video Device Setup support page

make sure to set the port 554 (default RTSP Port) and the RTSP URL (extra value) to:

chid={#}&streamtype=sub
To configure the Email Alarms follow the steps on the SureView Email Alarm Setup support page

The following is an Genie NVR integration that integration that requires an integration license and may require additional support than a standard SureView integration.

Important Note: Genie also supports RTSP Live Streaming and Email/SMTP alarms using "Standards Based Integrations" - If the only required features for a project are Live Video and Alarms then using the Standards Based approach may be preferable than the more advanced and feature rich "Native Integration" - See "Standards Based" Genie RTSP support page for more details

Integration Summary 

What is Genie NVR ? Genie provides a wide range of video equipment but it is most commonly deployed as an NVR

Integration Description: The Integration is a native Genie NVR integration that allows a user to view live camera and perform remote tasks such as PTZ control, Preset Goto  and Get Configuration. A variety of this functionality can be used via the SureView platform, Please see the features list for a full breakdown of this.

 

Native Integration: Supported Features

  • Live Video
  • PTZ
  • Preset GoTo
  • Audio Transmit (NVR connected speaker only)
  • Get Configuration and Sync (automatically detect camera list)
  • Alarms (via standard SMTP/email protocol)

 

Native Integration: Requirements

From

To

Port

Use

Device Server

Genie NVR

80 / 443 TCP

Web Port (default port 80)

Device Server

Genie NVR

554 TCP

Live Video RTSP
(default Port 554)

Genie NVR

us-smtp.sureviewops.com or

eu-smtp.sureviewops.com

587 / 25 TCP

SMTP Alarms
(only required if direct Genie alarms are needed)

 

Prerequisites

 

Native Integration: Device Setup

Ops Link Setup

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Configuration

The following are the steps required to configured Genie to work with the Sureview.

Before you begin

Before you configure your Genie system to work with Sureview make sure you have the following:

  • A Device Server installed on to the local network
  • All required ports configured (see Components and Communication)
  • Username and password of your Genie NVR
    Important: both the Username and Password are Case Sensitive.
    "admin" is different to "Admin"

 Genie -  Identify the correct ports and enable API & RTSP

  1. Login to Genie's Web Interface
  2. Navigate to the Function Panel
  3. Make sure API Server is enabled
  4. Make sure RTSP is Enabled
  5. Note down the ports:
    1. HTTP or HTTPS Port (depending on what you want to use)
    2. RTSP Port
      genieconfig.png

 Genie - Live Video Configuration

  1. Login to the Genie Recorder Web Interface using your Genie admin credentials
  2. Click "Function Panel"
  3. Click "Network"
  4. Click "Stream Settings"
  5. Set each camera's Sub Stream is appropriately set based on SureView's Video Requirements and your own network / bandwidth requirements.
    Note: Encode must be set to H.264, the other values can be adjusted up and down based on available network bandwidth and monitoring requirements
    1. Encode: "H.264" (required)
    2. Resolution: No higher than "1280x720" (recommended)
    3. FPS: 10  (recommended)
    4. Bitrate Type: VBR or CBR (recommended)
    5. Quality:  Medium (recommended)
    6. Max Bitrate: 512Kbps (recommended)
    7. GOP: 10 (recommended)
  6. Press Apply

SureView Device Setup

mceclip4.png

Note: Genie is an advanced integration and must be configured using the using advanced "Device Setup" page and the "Device Configuration" feature

 

When setting up the Genie device enter the following details and use the "Get Configuration" button to automatically populate the individual cameras and audio channel

Field Value
Title The friendly name of the Genie you are connecting to
Area The Area/site that the Genie devices/cameras will be added to
Type Select "Genie"
Ops Link The name of your connected On-Premise Device Server
Host The local IP address of the Genie (from the perspective of the Device Server) and http or https prefix e.g.

http://192.168.123.12
or
https://192.168.123.12
Port The Web Port of your Genie. (Default 80) - This can be the HTTP or HTTPS port depending your preferences and setup
Username Your Genie username (CASE SENSITIVE)
Password Your Genie password (CASE SENSITIVE)
Extra Value

Specificity the RTSP Port for the Genie in the below format (CASE SENSITIVE)

 

[{"name":"RTSP Port", "value":"554"}]

 

Enabling PTZ

To enable operator controlled "Physical PTZ" manually navigate to the Cameras section and edit the individual camera.  Within the Editing Camera box click the "PTZ" checkbox and Save.

 

If you would like to use Genie PTZ Presets you can also add them here

Note: The presets must have already been configured in Genie itself for this to work

GeniePTZ.png

Substreams

To set a camera to use the substream rather than the main stream set the Camrea's Extra Value as

streamType=sub

GenieSubstream.png

Enabling Audio

Navigate to the Audio section and edit the Genie's audio channel (Input 1: 0). Tick the "Transmit" option and press save.

Important: The SureView Genie Native Integration only supports audio transmit to the NVR connected audio out/speaker.  It does not support transmitting to individual cameras nor does it support Audio Receive.

GenieAudio.png

 

Native Integration: Email Alarm

Email Settings

  1. Login to the Genie Recorder Web Interface using your Genie admin credentials
  2. Click "Function Panel"
  3. Click "Network"
  4. Click "E-Mail"
  5. Set the E-mail details as follows
    1. Sender Name: Enter your organisation name
    2. Email Address sureview@yourorganisationname.com
    3. SMTP Server: us-smtp.sureviewops.com (if your SureView account is held in the US region) OR eu-smtp.sureviewops.com (if your Ops account is held in the EU region)
    4. SMTP Port: 465
    5. Security: SSL
    6. Attaching Image: Multiple Pictures
    7. Image Number: 10
    8. Anonymous Login: Ticked/Enabled
  6. Press Apply
  7. Click Edit Recipients
  8. Enter your unique SureView Alarming Email Address (see SureView Email Alarm Setup support page) - it will look something like a7yxqbje4g@us.sureviewops.com OR a7yxqbje4g@eu.sureviewops.com)
  9. Select your required alarming schedule in the drop down (this can be configured with the "Schedule Management" button)
  10. Press Add
  11. Press Apply

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