How can I see the original Email for an Email Alarm
An email alarm automatically displays the Alarm Title (as configured during the Alarm Setup process) and the SUBJECT of the email.
An Operator can expand the alarm to get more details and load the the original email (including the email body and any attachments) by following the steps below
- Start Processing the alarm
- Click the "Expand event details" button (the down arrow)
- Click the "Open Original Email" button
- A pop-out will appear showing the original email, if there any attachments you can click the links to open them directly.